Delivery

You will receive a shipping confirmation when your item has been processed.

UK Standard Tracked Delivery (3-7 business days*)

  • Orders £35+: Free

  • Orders of £34.99 or less: £4.99 flat rate

Terms:

  • Pending credit card authorisation, verification, and availability of stock, delivery will take 3 to 7 business days. On occasion, some shipments may take longer than 7 business days. This will depend on the postal services in your country.
  • A signature may be required upon delivery, depending on your local carrier. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.
  • We recommend either a work address (please include full business name, receivers name and other relevant details) or PO BOX for prompt delivery.
  • Please note that the Channel Islands and Northern Ireland are treated as UK delivery, not international delivery.
  • Unfortunately, we can't currently deliver orders to BFPO addresses.
  • We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

 **Please note: Due to increased demand over sale periods, deliveries may take longer than usual to reach you. You will receive a shipping confirmation as soon as your order is on its way. We apologise for any inconvenience caused. 

*Orders are processed and shipped on business days only. Business days are Monday through Friday, excluding UK holidays. We aim to process orders with 48 hours however, during sale time and after Bank Holiday this maybe longer.

We use scrunched, recyclable brown paper to pack our goods.

The Trilogy Products UK site does not ship into the EU, please see our sister sites for EU delivery.

Trilogy Germany
Trilogy Italy
Trilogy France

The Trilogy Products UK site does not ship internationally, please see our sister sites for delivery to your country

Trilogy New Zealand
Trilogy Australia
Trilogy USA
Trilogy Germany
Trilogy Italy
Trilogy France